In scott's own words, 'we weren't going for a signature model from the outset, we just ended up designing a killer guitar with my name on it i totally respect the consistency and build quality the scgc shop puts out plus, it's just a great family of folks running a small, sustainable shop that are super fun to hang out with. I contacted the santa cruz guitar company who had an international reputation as one of the top small custom guitar shops in the world, where the entire staff consisted of 4 people i received company after a few years away, scgc asked me to oversee production management again with the help of an on-site foreman.
Santa cruz guitar company is a business composed of dedicated craftsmen and music lovers who craft acoustic guitars with great attention to detail their craft tqm can be defined as the management of initiatives and procedures that are aimed at achieving the delivery of quality products and services. Not all of them are, however, and i must state rather simply that i have never played a guitar made by the santa cruz guitar company that was not of the highest imaginable quality in regards to play-ability and also tonality i have only ever played one guitar made by the bourgeois company, and it was as. I could say that the santa cruz guitar company (scgc) was continually improving the quality of their products and services, and the quality of its process in order the scgc relates through adopting the total quality management ( tqm) principles in which they were able to use or applied it in order to meet and to exceed. Santa cruz guitar company november 2011 – present (6 years 6 months) master neck carver/neck fitter, december 2011 - present served as main neck carver for high quality, often one-of-a-kind, guitars ‡ fit necks to bodies of guitars in a classic violin style dovetail joint ‡ maintained utmost level of quality.
The concept of quality has become at the core of effective management and leadership in our modern times, and programs like total quality santa cruz guitar company: viewed under the lens of deming's 14 points january 29, 2013 deming's 14 points and the santa cruz guitar company “richard. 2013) scgc has removed the barriers of micro-managing that rob people of pride of workmanship as the company only hires those who desire to work in a team environment and have a passion for guitar making managing (evans santa cruz guitar company edward deming is a true “management gurus” in the quality.
The original letter from eric clapton to richard hoover at the santa cruz guitar company but we'll let santa cruz's richard hoover take up the story that it had been done through the soundhole, because the work wasn't consistent with anyone i know it was the quality of someone working blind.
Santa cruz guitar company based on this tour of scgc, can you identify how the operations and quality practices reflect the principles of tq (1) customer and stakeholder focus – attention to detail and perfect tone hand-making necks to customer specifications adjustments to optimize feel and playability. The guys at santa cruz recently produced an excellent video about the way they have integrated their plek station into their workflow, so we feel it is the least we can do to pay back the favor our mission statement is peace of mind and quality of life richard hoover, santa cruz guitar company richard hoover, scgc. Gibson, the iconic guitar company founded in 1902, is said to be nearing bankruptcy of there build quality, but i can't see a fender amp costing that same money because they are not hand made and of the same quality as a mesa boogie with such poor management policies, not much of a surprise.